TERMS & CONDITIONS
​Welcome to Mara Adina’s online shop. By accessing or purchasing from this website, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. General Information
1.1 Business Information:
Mara Adina is an art studio and business selling original paintings and prints. Our studio is based in mainland Europe, and we ship worldwide.
1.2 Contact Information:
For any inquiries, please contact us via email at info(at)maraadina.com or through the contact form on our website www.maraadina.com.
2. Orders and Payment
2.1 Pricing:
All prices are listed in GBP (£) unless otherwise stated. Prices do not include shipping costs, which will be calculated and displayed at checkout. Mara Adina Ltd. reserves the right to change prices at any time without prior notice.
2.2 Payment Methods:
We accept payment via credit/debit cards, PayPal, and other available methods listed on our checkout page. All payments must be completed at the time of purchase.
2.3 Order Confirmation:
After placing an order, you will receive an email confirmation. If you do not receive this email, please check your spam folder or contact us directly.
3. Shipping and Delivery
3.1 Shipping Information:
We ship internationally through DHL. Shipping costs are calculated based on the size of the artwork and the destination country. Small paintings typically range from £10 - £70 for shipping, while large paintings (over 1x1m/3x3 feet) range from £70 - £700 due to special handling requirements.
3.2 Delivery Times:
Delivery times vary depending on the destination country. Once your order has been dispatched, you will receive a tracking number to monitor your shipment.
3.3 Customs and Import Taxes:
Buyers are responsible for any customs and import taxes that may apply. Mara Adina Ltd. is not responsible for delays due to customs.
4. Returns and Refunds
4.1 Original Artworks:
Please reach out to us directly to discuss returns which can be arranged. Unfortunately the costs for shipping can not be refunded.
4.2 Prints:
We accept returns or exchanges for prints within 14 days of receipt. To be eligible for a return, the print must be in its original packaging and condition. Return shipping costs are the responsibility of the buyer.
4.3 Damaged Items:
If an item arrives damaged, please contact us within 48 hours of delivery with photographs of the damage. We will work with you to resolve the issue, which may include a refund or replacement.
5. Intellectual Property Rights
All content on this website, including but not limited to images, text, and designs, is the property of Mara Adina and is protected by copyright laws. You may not reproduce, distribute, or create derivative works from any of the content without prior written consent from Mara Adina Ltd.
6. Privacy Policy
Your privacy is important to us. We will not share or sell your personal information to third parties. We use your data only to process orders, manage your account, and improve our services. For more details, please refer to our Privacy Policy.
7. Limitation of Liability
Mara Adina is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or inability to use, the website or from products purchased from us, except where such liability cannot be excluded by law.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these Terms will be resolved exclusively in the courts of the United Kingdom.
9. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of the updated Terms.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at info(at)maraadina.com.
